Click & Serve Faq’s
ΓΙΑΤΙ ΝΑ ΕΠΙΛΕΞΩ ΤΟ CLICK&SERVE?
Click&Serve brings everything together in one powerful platform, designed to meet the needs of Tennis & Padel Clubs.
No need to juggle multiple tools for bookings, court management, players, coaching sessions, matches and events. Everything works seamlessly together in one integrated platform.
One Click. One Club. Everything Organized.
01. What is Click&Serve?
Click&Serve is an all-in-one management and booking platform for Tennis & Padel Clubs. It allows you to manage courts, bookings, players, coaching sessions, matches, tournaments and all your club’s day-to-day operations — all from one central platform.
02. Which Clubs Can Use Click&Serve?
Click&Serve is designed for Tennis, Padel, Squash, Pickleball, Beach Volleyball and Beach Tennis clubs, as well as multi-sport facilities looking to streamline and automate their day-to-day operations.
03. Can I Manage Different Types of Courts?
Yes. You can organize your club’s courts and manage different court categories, such as Tennis and Padel, all within the same platform.
04. Can I Set Operating Hours for Each Court?
Yes. You can set the operating hours and availability for each court, ensuring that bookings are only made during your preferred time slots.
05. Why Choose Click&Serve Over Other Platforms?
Click&Serve brings everything together in one place, offering a complete solution for managing your club. Bookings, courts, your own club app, players, coaching sessions, matches, tournaments and club operations — all managed through one integrated platform. Enjoy a more efficient way to manage your club, with no extra fees and full access from your mobile device.
06. Do I Need to Install Any Software?
No. Click&Serve is a cloud-based platform, giving you access to all its features across your devices without the need for complex installations. It is fully compatible with Android and iOS devices, as well as desktop and laptop computers.
07. Μπορούν οι παίκτες να κάνουν μόνοι τους κρατήσεις;
Absolutely! That's at the heart of Click&Serve. Players can check court availability and book online quickly and easily, in just 4 clicks, without needing to contact the club's reception.
08. Is There a Limit to the Number of Courts?
No. The Basic plan allows you to manage up to 6 courts, with no additional per-court fees. With the Unlimited plan, you can manage an unlimited number of courts.
For players
01. Can Players Make Their Own Bookings?
Absolutely! That's at the heart of Click&Serve. Players can check court availability and make online bookings quickly and easily, in just 4 clicks, without having to contact the club's reception.
03. Can Players Cancel or Modify Their Bookings?
Yes. You can set your own cancellation and booking modification policies, ensuring that every change is handled according to clear, automated rules.
05. Do Players Receive Booking Notifications?
Yes. Bookings can include the necessary notifications and confirmations, keeping players informed about when and where they are playing and the details of their reservation.
07. Do Players Need to Download the Club App?
Downloading the app is not required. Players can access their club’s booking page through any web browser, on desktop or mobile, view available courts and time slots, and make their reservations online.
02. Can I Create Different Player Categories?
Yes. You can organize players into different categories based on their playing level, membership status or any other criteria relevant to your club.
04. Do Players Need to Contact the Club's Reception to Make a Booking?
No. Click&Serve is designed to automate the booking process, allowing players to make reservations 24/7 without the need for phone calls or messages.
05. Can I Access My Booking and Match History?
Yes. Each player can access their own booking and match history through their personal account.
08. Can Players Prepay for a Package of Court Sessions?
Yes, absolutely! Players can prepay for packages using credits. After each completed game, the corresponding credits are automatically deducted from their balance, with no manual intervention required from the club. Simple, fast and just a few clicks!
Training - Tournaments
01. Can I Manage Coaching Sessions and Lessons?
Yes. You can organize lessons and training sessions, giving both coaches and club administrators a clear overview of schedules and activities.
03. How Can I See Who Has Booked a Court?
For administrators, bookings made by different user categories (e.g. coaches, reception staff, etc.) are displayed in different colours. Each booking also shows the name of the user who made it, making it easy to identify who booked each court.
05. Can I Organize and Manage Tournaments?
Yes. You can organize and manage tournaments through Click&Serve at no additional cost. Each tournament can even have its own logo and dedicated app, giving it a unique identity and a professional presence.
02. Do I Need to Create a New Booking Every Week for Each Group's Lessons?
No. Click&Serve is designed to minimize the number of clicks and save you time. You can set up recurring bookings for each group, choosing the time period that suits you, without having to create a new booking every week.
04. Can I See How Many Coaching Hours Each Coach Has Completed?
Yes. Club administrators can quickly and easily view each coach’s total teaching hours for any selected time period.
05. Can I View a List of Players by Playing Level?
You can easily view a list of players grouped by playing level (Beginner, Intermediate, Advanced, etc.) and export the list to an Excel file.
01. What is Click&Serve?
Click&Serve is an all-in-one management and booking platform for Tennis & Padel Clubs. It allows you to manage courts, bookings, players, coaching sessions, matches, tournaments and all your club’s day-to-day operations — all from one central platform.
05. Why Choose Click&Serve Over Other Platforms?
02. Which Clubs Can Use Click & Serve?
Click&Serve is designed for Tennis, Padel, Squash, Pickleball, Beach Volleyball and Beach Tennis clubs, as well as multi-sport facilities looking to streamline and automate their day-to-day operations.
06. Do I Need to Install Any Software?
03. Can I Manage Different Types of Courts?
Yes. You can organize your club’s courts and manage different court categories, such as Tennis and Padel, all within the same platform.
01. Can Players Make Their Own Bookings?
04. Can I Set Operating Hours for Each Court?
Yes. You can set the operating hours and availability for each court, ensuring that bookings are only made during your preferred time slots.
08. Is There a Limit to the Number of Courts?
For players
01. Can Players Make Their Own Bookings?
Absolutely! That's at the heart of Click&Serve. Players can check court availability and make online bookings quickly and easily, in just 4 clicks, without having to contact the club's reception.
02. Can I Create Different Player Categories?
Downloading the app is not required. Players can access their club’s booking page through any web browser, on desktop or mobile, view available courts and time slots, and make their reservations online.
03. Can Players Cancel or Modify Their Bookings?
Yes. You can set your own cancellation and booking modification policies, ensuring that every change is handled according to clear, automated rules.
04. Do Players Need to Contact the Club's Reception to Make a Booking?
05. Do Players Receive Booking Notifications?
Yes. Bookings can include the necessary notifications and confirmations, keeping players informed about when and where they are playing and the details of their reservation.
05. Can I Access My Booking and Match History?
07. Do Players Need to Download the Club App?
Downloading the app is not required. Players can access their club’s booking page through any web browser, on desktop or mobile, view available courts and time slots, and make their reservations online.
08. Can Players Prepay for a Package of Court Sessions?
Training - Tournaments
01. Can I Manage Coaching Sessions and Lessons?
Yes. You can organize lessons and training sessions, giving both coaches and club administrators a clear overview of schedules and activities.
02. Do I Need to Create a New Booking Every Week for Each Group's Lessons?
No. Click&Serve is designed to minimize the number of clicks and save you time. You can set up recurring bookings for each group, choosing the time period that suits you, without having to create a new booking every week.
03. How Can I See Who Has Booked a Court?
For administrators, bookings made by different user categories (e.g. coaches, reception staff, etc.) are displayed in different colours. Each booking also shows the name of the user who made it, making it easy to identify who booked each court.
04. Can I See How Many Coaching Hours Each Coach Has Completed?
Yes. Club administrators can quickly and easily view each coach’s total teaching hours for any selected time period.
05. Can I Organize and Manage Tournaments?
Yes. You can organize and manage tournaments through Click&Serve at no additional cost. Each tournament can even have its own logo and dedicated app, giving it a unique identity and a professional presence.
05. Can I View a List of Players by Playing Level?
You can easily view a list of players grouped by playing level (Beginner, Intermediate, Advanced, etc.) and export the list to an Excel file.
ADDRESS
140, N.E.O. PATRWN-ATHINWN, 26443, PATRAS, GREECE
26443, PATRAS, GREECE
EMAIL
[email protected]
TEL
2614001594 (WHATSAPP)